Your conversations and the the details of the issue are stored in one place open for teams to see. No email forwarding
Simple mapping for customer service with vehcile and on-time performance updates. No more switching between programs.
We send out email updates to users with breakdowns of issues and accomplishments. Staying up to date without meetings.
Keeping track of where issues occoured is stored on the issue. Knowing where issues are side by side with the issue.
Filter and group issues by routes help you prioritize schedule updates. Schdule updates have never been easier.
TransitChat is a stand alone product all agencies need is a GTFS to get started. No advanced contracts or agreements.
With over a decade of experience with working with planning and opeations we saw a need for improving the way that agencies communicate issues and schedule changes.
TransitChat was meant to be the source of truth for everyone in real-time. Breaking down the silos will build better tranasit.
TransitChat offers the premier solution for making it simple to funnel customer complaints into schedule planning and federal documentation. Break down the communication silos in your agency today.