Allow anyone at your agency to forward issues to one email that is magically sorted at tagged saving time across your team.
TransitChat loves call centers and customer service to track issues in real time all the way through approvals and your team's fix.
All communications, files and changes are stored to give your team one place to go for on-going and historical project questions
With over a decade of experience with working with planning and opeations we saw a need for improving the way that agencies communicate issues and schedule changes.
Built with Transit in mind, TransitChat's goal is to build simple solutions to complex workflows for agencies to better plan, document and report on service changes and respond to feedback.
TransitChat offers the premier solution for making it simple to funnel customer complaints into schedule planning and federal documentation. Break down the communication silos in your agency today.