TransitChat: Transit Agency Communcations Simplified

Reduce meetings and emails, plan public transit schedule changes faster

Transit agencies are drowning in endless email chains, siloed information, and time-consuming meetings. Critical messages get buried in inboxes. Approvals stall. Planning and reporting become a headache. What if you could cut just one hour of emails and meetings each week? How much more could you deliver to your riders?

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Smart Email Integration

Allow anyone at your agency to forward issues to one email that is magically sorted at tagged saving time across your team.

Submission to Solution Workflows

TransitChat loves call centers and customer service to track issues in real time all the way through approvals and your team's fix.

The source of truth for your team

All communications, files and changes are stored to give your team one place to go for on-going and historical project questions

Built with Transit in Mind

With over a decade of experience with working with planning and opeations we saw a need for improving the way that agencies communicate issues and schedule changes.

a box that has inbox, conversations and topics that has a caption above that says tage with locations, routes and groups with existing topics

Why Transit Agencies Choose TransitChat

Every task for every service change

Built with Transit in mind, TransitChat's goal is to build simple solutions to complex workflows for agencies to better plan, document and report on service changes and respond to feedback.

Say goodbye to chasing after emails and manual documentation.

TransitChat offers the premier solution for making it simple to funnel customer complaints into schedule planning and federal documentation. Break down the communication silos in your agency today.